Salman Khan

• Won two SME engagements, a construction firm and an accounting practice: found the prospects, cold-approached the decision-makers, ran discovery, and pitched in plain business terms.
• Designed and built lead-gen pipelines: aggregate public data (council planning applications, for one), classify and score with deterministic rules plus an LLM step, then trigger one-click personalised outreach through direct mail (Stannp) and email APIs.
• Owned each implementation from requirements to handover. Both clients are available as references.
• Completed Harvard CS50P. Daily fluency in Claude Code, Cursor, n8n and LLM APIs. Advise clients on buy versus build.

The planning tracker, with the diagram

• The role itself: hands-on with complex multi-party contracts. Analysed terms, built pricing proposals, supported pre-bid submissions, ran RFQs, and drafted inter-company agreements and NDAs across project, technical, legal and finance stakeholders.
• On my own initiative, alongside those day-to-day responsibilities, led the organisation-wide rollout of Microsoft 365 Copilot and responsible-AI guidelines across the commercial function: requirements, training design, change management, adoption. An internal AI implementation from business case to embedded daily use.
• Mapped commercial workflows for manual bottlenecks and built Power Automate flows that removed repetitive data entry, around 50 team hours a month. Also self-initiated.

• Data-led optimisation and site audits, daily KPI reporting, and global competitor, pricing and shipping analysis.

• Led the CRM migration and rollout, designed the automated follow-up workflows, and trained 8 agents to secure adoption.
• Built KPI dashboards (conversion, days-on-market, client satisfaction); found a 22% conversion gap between agent segments and presented recommendations to senior stakeholders.
• Built custom reports for senior stakeholders from comparables, planning and policy data.

• Owned the EU-wide push-notification channel end-to-end; aligned engineering, marketing and UX behind a shared roadmap, and grew active programmes by 143%.
• Designed high-visibility product recommendations on the homepage and in the app, across regions and languages, working with UX/UI designers.
• Ran A/B tests and customer segmentation on live production data, testing images, action words, seasonality and upgrade/cross-sell; sustained a 14.14% average click-through (peak 17.49%) with opt-out below 0.3%.
• Weekly channel analytics against commercial benchmarks, translated into recommendations for brand teams, vendor managers and regional leads.
• Certified Scrum Product Owner (Scrum Alliance).

• Targeted social strategy and community engagement.

• Implemented an automated payment collection system and remote server infrastructure.
• Assembled high-performance PCs to replace the office machines, at 60% of the external quote.